I had a problem with my pc on Friday. I could not load up windows. I had the message the system32/config/file is missing or corrupt.
I telephoned Mesh tech support twice. They gave me the incorrect advice. They first suggested i try chkdsk / r on the xp recovery tool this did not work. When i rang on Friday morning. They then suggested that i could have a hard drive problem, and to ring their software support line to get advice on the xp recovery tool. They gave the incorrect number.
Luckly i managed to recover xp, and the problem is now resolved.
It cost me £10 as i used a mobile as i was not getting home from work until after 6, when their tech support is closed.
Unfortunately this is typical of Mesh's technical support - in my experience anyway - this sort of thing happens to me every time I ring them. Now I just come to this forum instead. At least the advice I get here is generally correct - and it's free!
Was i correct to use the mesh xp recovery disk to reinstall xp? As my pc has not been running correct since, crashing when i try to reinstall my graphics card driver disk. And problems browsing the net. I was on the telephone for nearly one hour to pipes on Saturday!