Merging Tiscali accounts

  originalblueeyes 22:07 02 Jan 2008

When I changed my line from BT to Tiscali, they for some reason gave me a separate account number from my Broad band account. I have tried several times to get the accounts merged so that i can take advantage of their £19.99 package with free line rental, but to no avail. Tiscali now tell me that they cannot merge the accounts. I have to cancel my voice line and then upgrade my broadband package to include free line rental. has anyone else had this problem?

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