This is a continuation of the thread that was originally posted in the Helproom. That thread ended up being 21 pages long, with over 800 posts, and has been closed. In response to requests I'm opening this here, in Consumerwatch which is a more appropriate place, so the discussion may continue.
You can read the original thread if you click here
I was interested to see that click here indicates that Ashley Bateup, managing director of MBS has pointed out that the maximum bill display profile is twice daily, each time held open for a 10-minute period.
Is this really the case? The postings on these forums complain about PCs being crippled. That doesn't seem consistent with the above. Who is telling the truth?
Thank you for drawing my attention to a well written and balanced article.
We have listened to many who are on their high horse, but with their eyes closed to the possibility that other members of the family might have downloaded the Software.
I, personally, would have preferred that MBS had made their Terms & Conditions very much more obvious and I think that, in time, they will.
I think that, in many cases, it is a case of literally "being caught with ones pants down" (although not necessarily performing the act that that the phrase originally suggested) and trying to avoid the consequences.
Michael Pollitt's article was written back in May of this year, and we have had other links to it, but it doesn't do any harm to revisit.
Of particular interest is the statement from the Divisional manager of West Yorkshire Trading Standards, who said "It would appear to be very difficult to subscribe to the service without realising. As such, any contracts that are entered into are likely to be legally binding."
The following information is from the Network Solutions database entry for the domain name in question, in the light of which it is a bit silly for MBS to claim to be independent from the site that is sitting on a domain name registered to one of is directors:
Registrant Contact: MICRO BILL SYSTEMS LIMITED Mark Webb ([email protected]) +44.08712317374 Fax: SUITE 15 14 CLIFTON DOWN ROAD BRISTOL, BRISTOL BS8 4BF GB
Administrative Contact: MICRO BILL SYSTEMS LIMITED Mark Webb ([email protected]) +44.08712317374 Fax: SUITE 15 14 CLIFTON DOWN ROAD BRISTOL, BRISTOL BS8 4BF GB
Technical Contact: MICRO BILL SYSTEMS LIMITED Mark Webb ([email protected]) +44.08712317374 Fax: SUITE 15 14 CLIFTON DOWN ROAD BRISTOL, BRISTOL BS8 4BF GB