laptop battery

  ayrshiremags 23:49 30 Oct 2010
Locked

hi i bought my son a reconditioned laptop from yous in july or august, with a 12 month guarentee,i have deleted the email confirming my order and delivery,now he has a problem charging his laptop,what can i do please?

  wiz-king 07:26 31 Oct 2010

If the battery was not replaced in the laptop when it was refurbished then it may have failed. Laptop batteries are usually only guaranteed for six months. Look at the gaurantee and seee if it covers the battery for the full 12 months. Get on to the supplier ASAP and get their view on this.

  tullie 08:19 31 Oct 2010

Who do you mean by yous?

  ayrshiremags 11:33 31 Oct 2010

i bought it from pc world,i have emailed them now waiting for response

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