komplett retuturn problem

  Rustyremi 23:43 07 Mar 2003
Locked

I ordered a new graphics card,, DVD ROM,3 1/2 floppy and Windows XP home OEM from Komplett, I decided to get all the item from them although I could get the some of the items cheaper from other suppliers. They sent me a German language version of Windows XP (their mistake) and when I requested an English version said I would need to return the German version before they could dispatch a proper English one. I finally went to another supplier because I wanted to get my new Pc up and running but now Komplett are giving me hassle about a RMA to return the German disk which I do not want and cannot use. All I want to do is return the German Version of Windows XP oem and get a refund. They do not seem to be very keen to refund my money although it is their mistake and it has caused me a delay in getting my new PC operational.
Has any other people had simmilar problems with this vendor.

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