This is resulting in a Sony Camera I had brought off a seller a while ago via Ebay, a while ago it developed a slight fault which I was keen to fixed, the camera had come with a good amount of warranty with it so I thought fair enough.
I phoned the Tech Guys at the time to get this camera booked in for repair but they won't authorize it because the sellers name on "What Ever Happens Agreement" has to be changed into mine.
I've established that the Seller who sold me the Camera had passed away and trying to contact his Widow is like banging a head against a brick wall.
I was told to write to customer contact center to change my name from the sellers on to mine this was in the July of this year and I waited for a while I had no write back or nothing.
A guy called Oaisa phoned me on Thursday but I was out and I spoken to him now and he told me in order to get this name changed I have to contact this Mr Chapman or someone related to him to get this name changed into my name?
I've been trying to contact someone for months and had nothing.