carver 22:01 26 Aug 2003

In one word NO. If it was the 10th time it had failed then you might have a case for a replacement or your money back. As for the loss of data, the answer is to back up all your work either daily or weakly to avoid this kind of thing. Anyway as you bought it from John Lewis I think you have a 2 year warranty as standard and they will not leave you stranded without a laptop.

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