ISP Regulator? Who to contact

  spuds 10:55 18 Dec 2004

If you have a problem with an ISP,then this is the link click here You could also use click here.

But in the case of the GIO situation, you will find that a company called NetServices have pulled the plug on Gio internet broadband services due to finance arrangements and agreements.NetServices have arranged for six ISP companies to help Gio subscribers, so that they, the Gio subscriber, do not lose any internet broadband connections which may leave customers stranded with no internet services at all. NetServices are offering a quick goodwill solution, which should be appreciated.Whether the Gio broadband subscriber takes up the quick fix offer, then it is for them to decide on their next course of action, but take into consideration that a new contract with another ISP of your own choosing may cause further delays.

If you have lost your Giointernet broadband connection, you could try 0871 433 3000 to arrange a refund. Gio have promised to suspend billing on affected accounts until the situation as been resolved.The dial-up service that Gio provides should be unaffected by the broadband issue, and should be running as normal.

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