ISP Provider any recommendations

  fedden 18:32 21 Aug 2007

We Have Tried AOL & Tiscali and would like to move forward and find an ISP Provider with a UK Help Line, any ideas? Regards Fedden

  Giggle n' Bits 01:16 24 Aug 2007

Virgin Media or Sky ? seem to be American support with Virgin and uk or Eire for Sky, oh and pipex

  beeuuem 04:15 24 Aug 2007

Is it essential that the helpline is in the UK?
I am with Be. On the few occasions that I have needed support mail has always elicited a reply within two hours. The telephone helpline is offshore but is 24/7 and free.
And on a bad day my D/L speed is 18Mb

  johnnyrocker 11:08 24 Aug 2007

click here?


  harps1h 23:47 24 Aug 2007

try ADSL24. their service is first class with good speeds plus the helpline is answered within 20 seconds. the CS is absolutely first class and knowledgeable. oh......and I forgot the helpline is uk based, worth the money alone

  terryf 00:40 25 Aug 2007

Try Eclipse, I've been with them for over a year now, small seems to be beautiful, UK help and you talk to a technician not some-one reading from a script. Based in Exeter. You can request help via their website. They are honest about system problems and publish details on their site when they occur (rarely). Seem to have upgraded and/or increased their hardware systems recently. Treat customers like customers, not like my last ISP (Talktalk). They don't appear to use 'traffic management'. As you can gather I recommend them.

  terryf 00:41 25 Aug 2007

Forgot to say their website is click here

  Dipso 23:55 26 Aug 2007

Check out IDNet click here Newnet click here ADSL24 click here all have 1 month contracts and UK support.

  johnem 22:29 27 Aug 2007

Thanks for those links.

  Miked1 14:22 28 Aug 2007

I found this site pretty handy too (click here) , in the end selecting Vispa Internet because I liked the quality and phone bundle.

  philboam 14:53 28 Aug 2007

VIRGIN helpline is situated in INDIA, where you have to pay 25p per minute for the privilege of reporting VIRGINS own faults. They read from a script repeating the same line over and over. Frankly you would get a more intelligent from talking to a parrot.

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