I have just been debited a sum of £49 by Amazon and when I checked it was for something called Amazon Prime which I had never heard of.Went into Amazon and found Prime and it said I was a member but could cancell which I did and I believe I should get my £49 refunded.But I want to know why Im paid in the first place.How do I actually get in touch with Amazon I cannot see any way of contacting them on their site can someone advise
HiMis toffelees I have tried clicking on button before but all it says is contact seller I want to contact Amazon themselves it is nothing to do with buying or selling.Perhaps you could explain exactly what I have to do.Thanks
If you follow Ponytail's second link it will ask for a phone number and they will call you. I do find it frustrating how many websites give you the run around trying to contact them by phone. They like you to 'speak' with a virtual assistant first.
Amazon Prime is a membership programme that gives you and your family fast and unlimited One-Day delivery for eligible purchases for an annual membership fee of GBP 49.00.
In all probability when you last purchased an item from Amazon you elected to have the One-Day delivery as a trial offer for 30 days. If you didn't cancel it within that time period the £49 is automatically deducted from your Amazon account. It is explained on the Amazon site and in fact just last month I elected to take up the trial offer so that I could get my goods quickly but I did go to My Account and tick the box so that my Prime Account would not be updated at the end of the trial period.