and I'm not sure I followed everything perfectly.
In essence I take it that you are complaining about poor hosting services from a company called DeeNine, and/or one of their other companies - HostPlus. From what you say it does look as if you have not been receiving a satisfactory level of service, and that your complaint is justified, although without having the full picture I can't say more than that.
We see quite a few complaints of this nature relating to various hosting companies, and in many cases there's not much to be done, other than to recommend a move to a different company. If you repeatedly receive bad service (or no service) from a company it's unlikely that they're suddenly going to change. In the web-hosting business rapid response to customer enquiries/complaints is everything, and any company which fails to recognise that fact will soon be in trouble. My own view is that it's simply not worth wasting time and money with inefficient companies - far better to move on and leave the problem behind.