Freeserve's Direct Debit system.

  nickhick 22:47 28 Sep 2003
Locked

I have just changed, paying for my Anytime internet connection from Switch Debit card to their Direct Debit system. I gave details over the phone last Wednesday but, as yet, have not had any confirmation from them or my bank, come to that. My DD details are all there when I go into the member's centre on the Freeserve Website and log on with my account name and password etc.

Has anyone else used this method of payment for Freeserve's services?

  Forum Editor 00:31 29 Sep 2003

because they will already have the debit instruction from you - via Freeserve. They'll simply pay Freeserve from your account when asked to do so, and they'll continue to do it until you tell them to stop.

You should have received a direct debit form from Freeserve - this is the instruction to your bank to make the payments, and you have to sign it. I have heard of direct debits being set up over the phone on one or two occasions before, but I'm not sure how it works - how the bank confirms that you have authorised the debit in other words.

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