External USB hard drive

  mullet 19:30 30 Mar 2005

I've bought a usb 80gb external harddrive as a back up. But when I plug it in , I get the message "this device is malfunctioning or windows does not recognise this device". Yet when plugged into the computer at the shop i got it from.... its fine.

I've tried pluggin it in to all of my usb ports which do work and the windows trouble shoot doesnt fix it either.

Do i need to alter the disk management on my pc ?

  iscanut 19:35 30 Mar 2005

I am no expert, but I plugged in a Maxtor USB external drive and did not need to do anything at all to get it working. All I did was to reformat it from FAT32 to NTFS. It should work without problems as you have seen in the shop. Sorry I cannot be more helpful !

  mullet 19:39 30 Mar 2005

I meant to put this post in the help forum oops, but thanks for the reply. How does one reformat from fat32 to ntfs?

  TomJerry 22:10 30 Mar 2005


normally, you need to connect usb first and then switch this thing on second

  Brian-336451 10:23 31 Mar 2005

Which operating system are you using, many people assume windows XP but as the song goes 'it ain't necessarily so'?

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