EXOTIC PC online support suggested this laptop build, is it worth it?

  KevinReichhardt 04:38 17 Sep 2014

I went diving through the depths of the internet looking for a good gaming laptop. I came across EXOTIC PC's online help and gave it a shot. In the end the person suggested the SAGER NP8268-S with $830 in upgrades. Is it worth to get a lower priced laptop and buy add ons' or buy a pre-made ready to ship?

The specs are as follows (w/upgrades)

  • 15.6” FHD 16:9 LED Backlit Wide screen (1920x1080) Super Clear Matte Type Sager Screen (SKU - SSC005)
  • Sager - 4th Generation Intel® Haswell Core™ i7-4810MQ (2.8GHz - 3.8GHz, 6MB Intel® Smart Cache) (SKU – SPU401)
  • IC Diamond Thermal Compound - CPU + GPU
  • NVIDIA® GeForce™ GTX 880M (8.0GB) GDDR5 PCI-Express DX11 [User Upgradeable] (SKU – GPU02X)
  • 16GB DDR3 1600MHz [2x8GB] Dual Channel Memory (SKU - RAM04S)
  • 250GB Samsung 840 EVO Series mSATA SSD ( Storage Drive )
  • 250GB Samsung 840 EVO Series mSATA SSD ( Storage Drive )
  • 750GB 7200RPM [SATA II - 16MB Cache] (SKU - HDD099)
  • 6X Blu-Ray Reader + 8X DVDRW/CDRW Super Multi Combo Drive (Sager) (SKU - ODD084)
  • Bluetooth Included With select wireless cards only (See “Wireless Network” Section Below)
  • Sager - Intel® Dual Band AC 7260 802.11 A/AC/B/G/N 2.4/5.0GHz + Bluetooth™ 4.0 (SKU - WIFI94)
  • Internal 9-in-1 Card Reader (MMC/RSMMC/SD/Mini SD/SDHC/SDXC/MS/MS
    Pro/MS Duo)
  • Built in 2.0 Megapixel Camera
  • Sound Blaster Compatible 3D Audio - Included
  • Smart Li-ion Battery (8-Cell)
  • Integrated Fingerprint Reader
  wee eddie 11:11 17 Sep 2014

Probably Spam - FE informed anyway

  KevinReichhardt 12:45 17 Sep 2014

Spam? Did I post in the wrong area? This is my first time posting.

  wee eddie 13:54 17 Sep 2014

Kevin - That's why I sad "Probably Spam"

There are many such postings, that are placed on the Forum, to draw attention to some product or producer. Usually they come from a "First Time" Poster.

As to your new Gaming Laptop.

If you buy a preconfigured Model and some part of it does not work properly. The Retailer/Manufacturer will be responsible for its failure and the correction thereof.

Should you configure a design yourself. Then a proportion if the blame for its failure will be down to you and the Retailer/Manufacturer will have a loophole to get out of their responsibility which they will, most likely, use.

  Forum Editor 14:09 17 Sep 2014

I have read some very bad reviews of this supplier's customer service. That doesn't automatically mean the computers it supplies are not good, but it does tend to sound a note of caution in my book.

My comments are based on what I've read here and are not based on personal experience. In fairness, all online suppliers are going to have some dissatisfied customers.

  KevinReichhardt 21:04 17 Sep 2014

So essentially by buying a laptop online with customized parts I assume a larger risk; I had not considered that extra risk. I will definitely look into the quality of the company's I have been looking at.

P.S. In my original post I forgot to add the the price of the customized laptop, it is $2,149.

  wee eddie 21:43 17 Sep 2014

I would certainly not be putting that kind of money into the hands of a company with a debateable track record.

As FE didn't say. Carry on searching.

Dell's Specialist Wing, Alienware, has a reasonable reputation. Although I have no knowledge of their recent products

  Forum Editor 08:21 18 Sep 2014

"So essentially by buying a laptop online with customized parts I assume a larger risk;"

Not necessarily, but a lot depends on your location. In Europe we have very good consumer-protection legislation, but the same level of protection may not exist where you live.

A custom-built computer may contain components selected from a list provided by the supplier, and in that situation the compatibility issues will no doubt have been considered. If you specify parts that the supplier has not tested for compatibility you stand a greater chance of encountering problems if you find that something goes wrong later.

  KevinReichhardt 16:34 19 Sep 2014

Alienware just tried to match the price and build of the above laptop... The online chat guy was a joke. Read the last part of my conversation, It cracked me up.

TIP_Edison Here are the specifications that I got ,

Kevin Alright

Processor : Intel® Core™ i7-4910MQ processor (Quad Core, 8MB Cache, Overclocked up to 4.1GHz w/ Turbo Boost) OS: Windows 8.1, 64Bit, English Display: 17.3" WLED FHD (1920 x 1080) Anti-Glare Display Video Card : NVIDIA® GeForce® GTX 880M graphics with 8GB total GDDR5 RAM: 16GB DDR3L at 1600MHz (2 x 8GB) HArd Drive : 256GB mSATA SSD Boot + 1TB 5400RPM SATA 6Gb/s- NV Optical Drive : Slot-Loading Dual Layer Blu-ray Reader (9.5mm) (1x) Power/DC-in Jack (1x) RJ-45 Gigabit Ethernet IPv6 (3x) SuperSpeed USB 3.0 Ports (1x) SuperSpeed USB 3.0 Port with PowerShare Technology (1x) Mini-Display Port (1x) HDMI 1.4 Output / 1.3 Input (1x) 7-in-1 Media Card Reader (2x) Audio Out 1/8" Ports (One compatible with inline mic headset) (1x) Line In Microphone 1/8" Port (retaskable for 5.1 analog audio output) (1x) Kensington Security Lock port (cable and lock sold separately) Alienware Command Center AlienFX™ AlienTouch™ AlienFusion AlienAdrenaline w/ Accelerator Alienware TactX™

TIP_Edison Touch PAD : Backlit button image sensor trackpad with all-points addressable (APA) TIP_Edison here is the link for the Alienware 17 laptop TIP_Edison click here So whats the end price?

TIP_Edison The price that we got is for $ 3,330.04

TIP_Edison Estimated Ship Date: 10/8/2014

Kevin What would make paying a $1,000 more for this laptop worth it?

TIP_Edison Good question ,

TIP_Edison Dell computer are known to be of good quality , dell is the only computer provider that has the Americas best support ,

TIP_Edison Yes , we'll have that email to you once the iorder is placed ,

TIP_Edison my apologies , please disregard the last post ,

TIP_Edison let me give you some sitations coming from the reviews

TIP_Edison “The Alienware 17 is attractive, fast, and specced to the max.” -PCWorld

TIP_Edison “Alienware 17 continues to be the go-to gaming rig for the best combination of design, audio oomph, comfort and power.” coming for Editor's Choice laptop

TIP_Edison our support covers In-Home Service after Remote diagnosis, plus Premium Phone Support, offering 24/7 access to dedicated Alienware advanced support technicians for hardware and software assistance, including in-game repairs and troubleshooting.

Kevin So If I wanted to pay a grand extra for the Alienware, are there any discounts available to help with the price difference?

TIP_Edison We do offer special financing offers for the alienware 17 laptop . Right now, we are currently offering 12 months No Interest if paid in full by October 2015. Would you like to qualify?

Kevin Im good for right now, Im still in the searching phase for a laptop.

TIP_Edison I see, not a problem , if you like we could go ahead and create a quote for you now , so once you are ready to place the order you can just use the quote to order ,

TIP_Edison how does that sound ?

Kevin sounds good!

Kevin But Im not sure this laptop is with my budget


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