Excellent Service From NTL

  BeeWee 12:47 24 Apr 2006

Last week I had my analogue box top changed to digital. There were teething problems with getting the DVD recorder tuned in. We had visits from engineers and then the chief engineer. That was sorted out and I was given a free month of Family Pack for the inconvenience. Since then I have had follow up calls to make sure if everything is working (on demand and interactive isn't) Consequently another engineer is coming tomorrow to sort it out.
10/10 for NTL I haven't had to make one call to them as they have followed up themselves!

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