Eclipse Computers - Shoddy Goods

  User-63EAE28A-6DE4-4B72-9CC69C9CA1AF0A46 23:28 27 Oct 2010

Bought two silver IDE drive caddies from them.
1. They arrived in black not silver.
2. There were no stands eclosed as advertised.
3. The cases were put together incorrectly and had to be re-assembled.
3. One item was faulty.
4. when I returned faulty item they said it was working fine.
5. Both power supplies blew-up!
6. I asked for a refund and they sent me back two new power supplies which I know will blow-up again!
7. When you call it's on an expensive line and they never call you back.

  KremmenUK 07:04 28 Oct 2010

Thanks for the info.

Yet again may I recommend Novatech for IT purchases. They have been 1st class with all my dealings.

They also have an active Forum, manned by Novatech employees, who do not shy away from any issues.

  birdface 09:34 28 Oct 2010

Maybe if you had checked out some of their reviews you may have ordered elsewhere.
First one that I Googled.

click here

  Armchair 10:31 28 Oct 2010

Sounds exciting.

  spuds 15:31 28 Oct 2010

Perhaps I might suggest that there are two Eclipse Computers, I presume you are referring to Eclipse Computers of Coventry, who seem to have a customer review difference between good and bad.

I used Eclipse of Coventry a few years ago, and was more than happy with their goods and service, but I suppose things can change over time!.

You seem to have a number of problems, but you haven't stated when all this took place, or what you have tried to do about getting the problems sorted. If you supply this information then perhaps you might be given advice as to your rights etc.

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