Bought two silver IDE drive caddies from them. 1. They arrived in black not silver. 2. There were no stands eclosed as advertised. 3. The cases were put together incorrectly and had to be re-assembled. 3. One item was faulty. 4. when I returned faulty item they said it was working fine. 5. Both power supplies blew-up! 6. I asked for a refund and they sent me back two new power supplies which I know will blow-up again! 7. When you call it's on an expensive line and they never call you back.
Perhaps I might suggest that there are two Eclipse Computers, I presume you are referring to Eclipse Computers of Coventry, who seem to have a customer review difference between good and bad.
I used Eclipse of Coventry a few years ago, and was more than happy with their goods and service, but I suppose things can change over time!.
You seem to have a number of problems, but you haven't stated when all this took place, or what you have tried to do about getting the problems sorted. If you supply this information then perhaps you might be given advice as to your rights etc.
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