Ebuyer Service beyond expectations

  ajm 13:26 18 Nov 2009

Yesterday night around 10:40 I had a call from a client who wanted some hardware urgently for this morning. Explained that he was asking for a miracle and I will do my best.

At 10:55pm placed and order from Ebuyer and chose next day delivery. They said that they process orders taken upto 11pm and I wasnt sure if the order would be sent for today.

at 7:10 this morning there was a delivery via DHL and the goods were from Ebuyer.

Very impressed.

Thank you Ebuyer and DHL

  Forum Editor 18:36 18 Nov 2009

but I'll say it again. I've used Ebuyer for a long time, and have nothing but praise for their efficiency. They understand the basic rules for success in online selling - they offer a wide range of products at competitive prices and they fulfil orders rapidly.

  ajm 18:44 18 Nov 2009

I have used them countless times and never had any issues, but never chosen next day delivery until yesterday. Hence when the order came today morning, I felt compelled to write.

  spuds 21:21 18 Nov 2009

On a number of occassions I have place orders just before 8.00pm using their free delivery procedure, and the next day the courier was making the delivery around 9.30am.

They did have problems a year or so ago with their different sending methods, and fair dues to Ebuyer, they came straight back with a honest answer when I queried this. Another point in favour of Ebuyer, is that sometimes deliveries are direct from suppliers and not Ebuyers warehouses. Usually I get these items and the main order on the same day and same load. Cannot ask for better than that.

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