Is eBay failing!

  spuds 11:46 24 Mar 2006

Perhaps this question should be addressed in the eBay community forum, but I thought that an independent view via PCA forum members could and would be more feasible.

I use or view eBay every day, and over that time have gained various experiences, and have made many purchases. But I was wondering if anyone else seems to be falling into the same eBay category to that of myself. The category is one of 'No longer registered with eBay'. I am tending to find that after making that 'superb' purchase, I am having to chase up the seller, as my winning bid and paid for item as not arrived, within a reasonable time scale

Emails (sometimes) pass back and forth, with various excuses for the reason of delays. Then suddenly it appears that the member is 'No longer registered with eBay'. I realise that some memberships are suspended for a minor problem, whilst others are for major concerns. Yet eBay do not seem or appear to provide information, help or advice about the members suspension, tempory or otherwise.eBay limit the amount of dispute procedures or insurance-protection provisions , so in reality, this will offer far less for both the buyer and the seller.

Have you noticed the increase of this problem, as it effected you, what was the final outcome. Be interesting to know!.

  spuds 18:10 24 Mar 2006

There is a department that investigates problems, but I generally find that due to the workings of that department, small problems get bigger.When you think that you have a communications route open, you tend to find that sudden silence is the normal.Or at least that's my experience.

The Metropolitan Police have stated that fraud transactions on eBay are increasing, yet eBay UK seem to deny this. Looking at my past 6 months records, five people are 'No longer registered with eBay'.The previous six months, only one was no longer registered, but as since been re-registered.

  GaT7 20:12 24 Mar 2006

I've had 5-10 problems over the years (since 2002). Members hadn't been suspended, deregistered or anything, but getting their contact details from click here & calling them directly has worked every time - fortunately all were good people with valid excuses & sent/resent items or made full refunds : )). Resorted to this only when emails were not replied to. G

  spuds 12:58 25 Mar 2006

jdoki-- You have made a very interesting point there. Have you noticed how PayPal and possibly eBay, make an administration charge of £15.00 per dispute.Not going to give much of a refund on the 'lost' winning bid, if it cost £15.01 !.

  spuds 17:19 25 Mar 2006

dunderheid-- eBay have a rule against mysterious bidding, and I have noticed that type of event happen, but as g0slp as mention, trying to prove it is another thing.

  Diemmess 18:31 25 Mar 2006

Imagine you spot a widget and place a bid.
Seller A like anyone else wants top price and as time rolls by, his friend B makes a realistic bid....
Time up and either B succeeded in making you the eventual buyer bid higher still and please A, or B has bought it and A must now pay the eBay commission as well as being stuck with the widget!

That route is not illegal provided everyone does what is required of them.

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