They are going to squeeze more cash out of us.....
From 1st July, our broadband helpline number is changing and from then on it'll cost 25p per minute to call from a Virgin home phone, plus 10p to connect. Mobiles and other networks may vary. The new number is 0906 212 1111.
We have over 200 Virgin Broadband experts ready to help if you're having issues with your Virgin Broadband modem or service. So they can help you faster, you'll need to have your account details to hand and be at your computer.
If you have a question about equipment that hasn't been supplied by Virgin Media, like your computer or your Blackberry, then you'll need to get in touch with your manufacturer or you can call the PC helpline on 0906 991 0001. It costs £1 a minute plus 10p to connect. Mobiles and other networks may vary.
We hope that helps and that you continue to enjoy the same great service!
I agree that I would be seriously cheesed off if I was charged £1 a minute for listening to canned music.
If the you have really read the menu and tried the suggested solutions or simply can't be bothered. I can see no reason why one should not be charged. After all many punters will be there because of rock bottom prices.
If you go for the cheapest (or thereabouts) you have to expect a downside.
If you want a free helpline you have to expect a higher monthly charge