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E-Buyer can get things right!

  MIke 14:20 18 Jun 2004

I've seen a number of threads criticising e-buyer. So I thought I'd just say that yesterday I ordered an External hard drive (WD 120GB) off their website. Chose standard delivery which gave a delivery date of 22nd June. It actually arrived today 18th June.

First impressions are it's a good piece of kit. Looks and feels solid. Dead easy to install under XP Home. All you do is plug it in.I've connected via USB2 and it Appears as fast as my internal drives.

I'm happy!

  spuds 17:04 18 Jun 2004

I use ebuyer about twice a month, and fingers crossed, they have always delivered at the time and price stated. Never had any problems, and would fully recommend them.

  MIke 17:47 18 Jun 2004

Spuds, I've used them a few times over the last 3 years with no problems either. I guess it's only when things go wrong you know how good or bad they can be.

Still no complaints here

  Stuartli 09:33 16 Oct 2004

E-Buyer, like most online retailers, is geared up to deliver what you want at the price you want on the day you want.

It's when things go wrong and items may have to be returned that problems can arise.

I learned the other day, for instance, that ParcelForce does four deliveries a day of returned items to amazon - and that's just one courier...:-)

Incidentally, I dealt with Vadim Computers (click here) for the first time on Thursday and so far have had several e-mails detailing the progress of my order.

Latest today says that my order "...should be with me on Monday"; I'd paid for the two to five day delivery Super Saver service as there was no urgency.

  Stuartli 13:54 20 Oct 2004

..on Vadim Computers.

The order was delivered as it anticipated on Monday, just after midday.

The product was a Twinhan VisionPlus Ter TV card (now equipped to handle HDTV when available) which delivers Freeview TV and digital radio splendidly - and all for just over £50 delivered.

A review of the card, written about the previous version, stated: "..first impressions are that it outperforms the Hauppauge DEC2000t in every area there is". Certainly it performs as promised (click here)

  BT 09:25 28 Oct 2004

I've used them for 4 years and had no problems. On the one occasion that they sent a wrong item ( a floppy drive instead of a CD ROM) the correct item was sent by return and I got to keep the Floppy drive as well. I probably costs them more than the value of the wrong item to have it returned.

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