Difficulty in accessing web sites in Windows 8

  14yxw 14:46 30 Dec 2014
Locked

I have managed to set up my wife's new acer lap top and have successfully connected to the house Wi-Fi. I am attempting to download security programmes (AVG) and other registry cleaners, and am getting 'web page not available' Is there something blocking this do you think. The windows firewall is active on this computer,

  rdave13 16:37 30 Dec 2014

What happens if you open IE to the 'web page not available' then switching off wi-fi for a few seconds (on the laptop) then switching it back on? Does it now load a page?

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