I had a similar experience to ade.h a couple of weeks ago. I ordered a Seagate ST3120026AS hard drive from dabs. The OEM version offered by ebuyer would have been cheaper, but as I wanted the manual, driver disk and cables I ordered what appeared to be the retail version offered by dabs. The dabs FAQs even have the cheek to warn against using other cheaper suppliers who supply OEM equipment in the guise of retail equipment. Naively, I assumed this meant dabs would not do the same thing.
When the drive arrived in plain brown box without manual, software or cables I complained to dabs. I got a stalling reply asking for more information, such as the bar code number on the box. I supplied this, but heard nothing more. I have let it drop, since I did not want to mess around returning the drive etc. etc. etc. and had already been warned that dabs have a zero customer service policy.
The bottom line is, think twice before dealing with dabs.