Dabs Customer Service Merry-go-round

  Stuartli 16:58 08 Nov 2004

Dabs one most serious problem is that it is now absolutely impossible to contact it by telephone.

I've pointed this out to them because there was the possibility I might have to return my 18-month-old hard drive (three year warranty) and that communicating by e-mail would have been impossible.

The answer I got was that it would be "communicated to the appropriate section" which means, as far as I can make out, that it will be completely ignored.

In the end the hard drive proved OK but I dread to think of what might have been....

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