Just wanted to praise Creative for their customer service. They have given me excellent service twice recently.
Bought Creative Speakers from Ebuyer & the remote control failed after a few weeks. Ebuyer insisted on me returning everything for testing, even when it was obvious that the fault was with the remote. I e-mailed Creative & they very quickly arranged for a replacement remote to be sent to me.
Also bought a Creative MP3 player from Amazon & it arrived with a badly damaged software disc. Amazon wanted the player to be returned for refund as this model is now out of stock. Again e-mailed Creative & a new disc arrived within a week.
If only all companies were this helpful. Thank you Creative.