Cougar service ( and the P.O. )

  iambeavis 12:51 31 Jan 2010

After seeing so many good reports on this forum, about Cougar-Extreme, I decided to have my latest PC built by them. The PC arrived on Friday am ( as they said it would ) and I must say that I'm impressed by the build quality ( I'll need to wait a little longer for a reliability report but, so far, all seems good ).
However, it's not just the build quality that impresses me, it's also the speed with which they responded to a discrepancy in the order. Two external SATA caddies which I'd ordered were missing from the consignment so I phoned them at a little after 1.00 pm, Friday, to inform them of the fact. At 10.00 am Saturday the postman was handing me a parcel containing said caddies. A twenty-one hour delivery time - that's pretty good by any standard, so plaudits to Cougar-Extreme for their quick response and also ( if I may ) to our, much maligned, postal-service which we are often too quick to criticise.
Well done both.

  GaT7 13:09 31 Jan 2010

Nice to hear a good experience.

"...and also ( if I may ) to our, much maligned, postal-service which we are often too quick to criticise."

Absolutely. They have been very good for me as well over the last 8-9 years, with only a few strikes & the recent bad weather delaying some packages for a considerable time. G

  iambeavis 02:46 01 Feb 2010

Perhaps we're just lucky, but, in this part of West Wales, the postal service is very good.

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