Compaq support service praise

  jospar 23:58 02 Sep 2003

Well just for a change I thought I might sing some praise.

One compaq computer, 4 years old spent it's working life in a factory/office. So I am up-grading with a cd-rom (didn't have one)memeory ect.

It came with no manual or resource disks, loaded with an OEM liensed win 98 no disk.

manual was easy to find but a resource disk for the machine I couldn't. So I e-mailed compaq support with my querry including serial no, sadly mugging had taped in the serial wrong, but within 1/2 hour compaq had e-mailed me with this bit of info.

I e-mailed the corrrect one back, and within hours they replyed with all the info the computer was shiped with, and service pack with link to the site that I required.

What about that for customer service!

  Djohn 03:06 03 Sep 2003

Excellent service, nice to hear good news! j.

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