As far as I can see, Comet is offering a service and rightly charging £14.99 for it.
A customer buys a PC/Laptop that has a hidden partition with the recovery software and as a service, an IT provider or IT retail shop offers to make the recovery cds and charges for the service that as customer can either accept or decline.
It seems Comet were offering a service that the computer suppliers had stopped (to save money). So Comet were charging a modest fee to new users to make sure they had backup CD's. As I see it both the computer manufacturer and Microsoft were cutting corners at the expense of the user and Comet were supplying a necessary service to the user. Well done Comet! Microsoft should be ashamed.
"How they will justify £15 per disc we will have to wait and see"
When a importer of a product can charge £5.00 for two sheets of A4 photocopied paper, as a replacement for a lost instruction form, then I suppose it comes down to the 'going rate' and anything goes?.
Medion did that with me, and also accepted the warranty on the product, then voided it the next day, because the item had been classified as second- user (second-hand), due to the retailer (Staples) placing the item on display in their store.