This afternoon, whilst out in the car, we stopped in a small Highland town, and seeing a chipshop, decided we fancied a takeaway. I always ask for a chip before they are wrapped up, as I hate cold chips. The chipshop owner wasn't very happy when I said that the chips were too cool to be enjoyed. He did cook some more, but it got me to wondering, was he breaking the law by selling cool chips?
Let's put it another way. In the unlikely event of a case coming to court you might claim that there was a reasonable expectation that fried chips would be hot at the point of sale. If they are not, you might argue that you are entitled to ask for a refund, or for the cool chips to be replaced with hot ones. One of the problems of course, is that different people might have different ideas about how hot a chip must be before it is enjoyable.
If I was on the bench that day I would probably rule in your favour and award you a full refund and costs. I might also express surprise that such a minor incident had made it to court.
It's all hypothetical because things like this are resolved at the time - as was the case with you. Customers either ask for hot chips, or they find out about the cool chips later and never go back. A shop that habitually sold cool chips would soon be out of business. Maybe you were just unlucky.
I sometimes spend long weekends in a small town on the Suffolk coast. There's a fish and chip shop in the high street that regularly has a queue of twenty or so people stretching along the pavement. It's no fun in the rain or cold.
Last time I queued for twenty minutes and was rewarded with soggy, undercooked chips. I didn't realise until I got back to our rented cottage. I shall mention it, next time we're there.
I don't eat chips that often, however when I do; I go to my local chippie, who always does a nice job of cooking them, however I get a bit niggles by the tiny burnt bits tha always seem to be at the bottom.
When I am travelling to a different area and it is time for something to eat,, if there is a choice, I look at how many people are in the shop (Cafe) and go into the one that has the most customers, and I'm usually right.
My local chippy is in a relatively small village. As you walk through the door the owner (one man band) asks for your order. It is then cooked. Means a 5 min wait, but well worth it - piping hot chips and crisp batter. Yumm!
I reckon that the (potato-headed chip) consumer will have to pay more for their 'bag of chips' because of the poor potato harvest [this year] and yet another rise in energy bills.[increasing shop overheads]
Currently 'a bag of chips' is &1.65 for a small portion & £1.95 for a large portion at my local Mario's Fish 'n' Chip shop, in Glasgow (southside). (works out about 8p a chip ... on average).