I'll call into WD at Ashtead to get their take on the situation. I'll post back with any info. Have to say that I've never had any probs with any of my HD's form WD. When I purchased what should have been a retail HD from an on-line supplier when it arrived it was an OEM, WD at Ashtead were very help and supplied all cables, screws etc. FOC.
This thread is now locked and can not be replied to.