Chillblast Next Day Delivery Cutoff Time?

  Matt Booth-Brown 16:23 26 Nov 2016
Locked
Answered

I ordered a next day PC from Chillblast yesterday at 16:07 and paid extra for Saturday delivery. It doesn't mention anywhere on their website a cutoff time and since they are closed at weekends and I have not received my computer yet, I would assume I won't be getting it until Monday

Does anybody know anything more than I do about their next day delivery service and if there is any chance of me getting it tomorrow, especially as I payed extra for the weekend delivery?

(Also, sorry if this is the wrong forum. I was not sure which one to post to)

  Govan1x 17:18 26 Nov 2016

Looks like they deliver Saturday and Sunday. They also have live help and contact us. on there toolbar.

Click here

  Forum Editor 11:17 27 Nov 2016
Answer

This the correct forum for your post.

If you paid an additional fee for a Saturday delivery, and the delivery didn't arrive, you are entitled to a refund of your fee. The delivery failure may be the fault of the courier involved, and the circumstances might have been beyond the company's control.

I hope the machine arrives on Monday.

  Matt Booth-Brown 12:12 27 Nov 2016

Thank you for the responses. Sadly as my PC hasn't even been dispatched yet I doubt I will receive it until Tuesday.

  Forum Editor 12:27 27 Nov 2016

Then you are entitled to demand a repayment of the Saturday delivery charge.

This thread is now locked and can not be replied to.

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