cant access site built by ex-partner

  Mole-Inc 08:32 16 Aug 2012

hi all, im posting on behalf of a friend, her ex-partner built her a site through google, he is now estranged...and my friend cant access the site, which is her main livelihood to respond to customer enquiries etc, which is now efecting her income...the ex refuses to grant access, username, passwords etc, from what we can gather the site is set up, paid for and (supposedly) maintained by the ex. a call to google london has confirmed this...what are her options please

  regards Carl
  Mole-Inc 08:52 16 Aug 2012

im using google chrome on xp, ive had a look at the site, the ex has been editing and deleting stuff as recent as aug12 2012 and is clearly tampering in my friends buisiness...i realise the site is legaly his...but the buisiness is my guessing this is becoming a legal issue...any advice apriciated

also im able to "inspect element"...would it be possibe to copy this code, set up again with google but with my friends cc, e-mail add password etc

  Terry Brown 10:22 16 Aug 2012

As your friend has (apparantly) not paid in to the build, maintaince and running costs of the site, she has very little say in how it is changed.

I suggest that she has a new site built as soon as posible and transfers all her business to the new site,and a s soon as spossible contact her customers with the new contact details.

Is the Paypal (or payment method) in his name as well, if so unless you have a joint account, you may be cut off from any funds on that site.

If you can prove that the business is run by you, and your ex partner has no say in the business except the web site, you may be able to take legal action, however the costs may well outweigh the benefits.


  Forum Editor 13:40 16 Aug 2012

There are spiteful people in life, and this man is obviously one of them. There is nothing your friend can do about the website if he will not divulge the access details. Tell her to get on with creating a new site as rapidly as possible.

She may have cause to sue for consequential loss, but as Terry Brown says, the cost of bringing the action may be prohibitive.

On a practical level, your friend, or someone else, could certainly download and save copies of the site code, together with the html pages themselves.It may assist whoever ends up designing the new one.

She doesn't have to go with Google - she should register a domain name and get a hosting package from a reputable hosting company. She can do that at a very reasonable cost, and she'll have access to all kinds of free software and facilities.

It would be worth sending a special delivery letter to the ex-partner, warning him that he must cease and desist any involvement in the business website, and that if he interferes with the conduct of the business in any way he may find himself on the receiving end of an action for damages.

  Mole-Inc 13:42 16 Aug 2012

ok terry...thanks, pety-much as i thought

  Mole-Inc 13:44 16 Aug 2012

and FE...thankyou

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