"this would take 30 days but they are sending him a MAC"
No, AOL should send the Mac to you within 5 days or less, if that Mac didn't come you need to report to Ofcom.
So are you rejoining AOL at your new address??
If that is correct, don't bother go here click here to Samknows and fill in the blanks.
When it comes up copy and paste what it says is avalible and your exchange.
Do you connect via a router if so what one? If yes go click here and find your line Stats to determine your actual speed.