Can pc world help access data on my external and transfer it?

  BRYNIT 21:06 19 Jul 2014

The small 4 pin connector on a hard drive is not for connecting a power supply.

"then I tried a docking station" If you are saying you have taken the hard drive out of it's original case, tried it in a docking station station and it still does not work PC world will not be able to help.

If you haven't tried the hard drive connected to the computer directly or via another hard drive caddy I would suggest you try this first.

If the hard drive still refuses to work the problem could be the circuit board on the drive or a complete failure.

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