Can I demand this missing part?

  diemen 16:58 28 Apr 2003

At the weekend I purchased a QMS Magicolor 2200 Desklaser from PC World. It was in the clearance section and marked as having the following missing

No Drivers
No Cables
No Manual
No Toner

On switching the printer on it came up with the following error message "Missing Fuser Oil Roller"
On closer inspection this part is indeed missing.

Can I demand PC World supply this part, since it was not mentioned on the label of sale?


  Sir Radfordin™ 17:10 28 Apr 2003

Yes, unless it it part of the Toner kit.

  jolorna 18:19 28 Apr 2003

the fuser oil roller comes with the fuser oil kit

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