BTInternet Email Problem

  Newuser939 18:08 08 Dec 2007
Locked

One of my btinternet email accounts cannot be accessed. The BT "Service Status" web page acknowledges the problem which has now been ongoing for over 24 hours and goes on to say
"If you are experiencing problems with your residential btinternet.com email address and cannot access your account, please call 0870241 4567 and a customer service agent will be able to check the account and help you."
Bearing in mind that the only reason anyone would make such a call is because BT is failing to provide the service for which customers are paying, is it reasonable for the number given to be a national rate number, or am I missing something?

  March Hare 20:05 08 Dec 2007

This site

click here

may give you an alternative 0800 number

This thread is now locked and can not be replied to.

Elsewhere on IDG sites

Dell XPS 13 9370 (2018) review

The art of 'British' pulp fiction

Best password managers for Mac

TV & streaming : comment regarder le Tournoi des Six Nations 2018 ?