bt problem

  numan43 10:28 23 Jul 2007
Locked

i moved broadband from bt to sky starting 26th may...everythings great until friday when i received my bill from bt, they are still charging me for bt broadband and are saying i never cancelled.

i did cancel...still have the mac code...can both bt and sky broadband run at the same time?

  Pine Man 11:13 23 Jul 2007

No - only one BB provider at a time on a single line.

  monkeyboy21 11:23 23 Jul 2007

doesn't sky broadband come in via cable, BT via phoneline?

  numan43 11:30 23 Jul 2007

sky comes in via the phone line like bt

  Pine Man 11:31 23 Jul 2007

Phone or cable.

  numan43 11:43 23 Jul 2007

phone

  Dipso 12:21 23 Jul 2007

If you have been connected to Sky broadband, BT are no longer providing your broadband. Even though you had requested a MAC sometimes the ISP also ask you to let them know when the migration has completed but I think this is just a formality.

  numan43 12:45 23 Jul 2007

thank you, youve all been very helpfull

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