BT i-plate from Broadband Buyer

  anniesboy 10:21 31 Oct 2008
Locked

I ordered a BT i-plate ,from this company ,I fitted it on Monday after 3 days my speed remained unchanged.
I emailed their support yesterday evening ,I received a reply this morning they suggest resting my router,should that not result in an improvement the have offered a full refund.
I will reset but I wont seek a refund I will pass the i-plate on to family.
It is just great to be offered. such a response so quickly

  Stuartli 11:10 31 Oct 2008

The company's BT iPlate page makes it clear that the device is not necessary in some circumstances - perhaps that is the reason in your case?

See:

click here

Also see:

click here

  €dstowe 22:03 01 Nov 2008

The Iplate made no difference at all to my system but it worked like magic (same plate) for my brother.

  spuds 12:34 02 Nov 2008

The main problem is whether your line is acceptable. I had a BT OpenReach broadband technician fit various 'special' devices to my line, and in the end the system did improve slightly but not a lot. The technician stated that it was the best he could do in the circumstances owing to the BT infrastructure!.

  Graham. 12:56 02 Nov 2008

As Stuartli 2nd link, simply pull off the bell wires.

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