Reserved & Bought multiples of same item which had a free gift advertised with it & paid for it at their instore self pay point. Received the items but not the free gifts & had to point the offer out to them on the sale catalogue before I received them. Good job there was a sale catalogue handy. Was subsequently informed that the reason for not getting the free items along with the purchases straight away was because I had paid at the instore self pay point. Just something to keep in mind if you are shopping there.
That is one reason why I never bother to use electronic 'self help' points. When you speak to a human being, you usually find that they will provide an answer about 'extras' and how they are supplied (possibly by adding an extra code number to the order form!).
Some items, like on display clearance offers, usually have a notice about paying at the ckeckout, because you cannot pay for these via the 'quick payment point'.