Their customer service is also excellent. I recently had cause to return faulty goods, I e-mailed them with the fault report on a Friday, they replied asking me to return the goods for replacement. On the Monday morning the replacement had arrived, even though I had not even had time to go to the Post Office and send back the faulty original.
If they keep this level of service up i'll be buying from them whenever possible.
Boo Hoo! I had to check my order online to try to see whats happening. Still not clear.It doesn't even look as if my books have been dispatched! I think they must be waiting for one or two of them to come into stock. I haven't have any emails about any delay or anything.
tehre is a setting you can click on, which means that they will wait for all orders to be instock before it is dispatched to save money - or you can get extra deliveries at higher cost as and when things come in stock. it sounds to me that you have gone for the cheap "wait for everything to be in stock" to me...
As a regular Amazon user for the past year or two, i think they offer what Internet shopping was made for. Convenience, security, reliability and a 1st class customer service. If on line stores such as Tesco, Argos and others offered the same sort of service as Amazon then I'm sure high street shopping will become a thing of the past. I haven't bought a CD, DVD or Book in the high street for ages as i do all my shopping for those at Amazon. While some on line stores such as Dabs.com and Ebuyer.com offer a better range of products for Photo & Electronics they still have a long way to go to compare themselves to Amazon for customer service and delivery slots.