Advice Needed - Returning System Components

  cmfaice 13:03 21 Jan 2004
Locked

Hi

With refrence to this topic: click here

If i am unable to get my system to work how it "should", will i be able to return the newly bought components to the e-tailer?

Craig.

  MichelleC 18:23 21 Jan 2004

Grey area time maybe. I haven't read link in detail but was it just the graphics card which wasn't compatible? Maybe you could exchange that. The problem with self build is the retailer will argue it's the technician's responsibility and not their's.

  spuds 00:09 22 Jan 2004

Contact your supplier, and explain the situation and problem. If they are good, they should help, but as always in case like this, it would be your duty to buy components suitable and compatible, for your computer. Unless of course, if you asked the suppliers advice before ordering, and they supplied the wrong advice or parts. You would then be covered by the Sale of Goods Act.Contact the supplier, and see what they say, you have nothing to lose,possibly something to gain.

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