ABEL ALWAYS charged me for a sec.month without ser

  mois 00:53 17 Sep 2003
Locked

Hi....I like to receive some comments about this problem:
About 2 months ago I signed with ABEL ALWAYS but there were some communications problems and I didn't get the service the first month....Then They charged me for the second month...This caused the bank to fine me 30 pounds because a cheque I sent to someone else didn't have enough funds.Then a technitian from B.T. came to test the line and said was o.k...I suggested it could be the modem...I changed it for a dif brand and the problem continued...Abel made some test and said the problem was with B.T....then one evening B.T. called me and said everything was o.k...Then suddenly the next day I got the service.
ABEL says they have nothing to do with my problem and the fine I got because of that.
I want to know if they are right ?....Can they charge for a service they haven't provided ?.Now the bank charge me another 30 pounds because I didn't paid the fine....Thanks for your comments.

This thread is now locked and can not be replied to.

Elsewhere on IDG sites

iMac Pro review

See iconic duo Smith and Foulkes' epic animation for the BBC's Winter Olympics coverage

iMac Pro review

Idées cadeaux pour geeks et tech addicts