Virgin Digital Helper - welcome to the beta test

  Forum Editor 17:41 16 Dec 2009
Locked

Those of you who are registered for our latest beta testing session should by now have received two emails from Virgin, so you know who the mystery company is! If you haven't yet received emails don't worry, it will happen within 24 hours.

The emails are automatically generated by Virgin's server, and you may ignore the one that mentions a receipt. The other message will contain information that will enable you to download and register yourself on the server (you should enter your email address, plus the registration code that will be in the email).

Once you have downloaded and installed the software please post in this thread to confirm, and let us know if you had any problems with the download and/or installation/registration.

Please do NOT post any other comments, or start any new threads - as soon as we have everyone with a successful download and installation I'll start further threads in which there will be a series of questions for you to respond to.

We're delighted to be able to work with Virgin in this way on what promises to be an interesting test experience. The company will closely monitor your comments, and changes may be made as a direct result of what you have to say.

Please contact me directly via email if you have any specific questions that aren't answered by what I've said here.

  anskyber 11:46 17 Dec 2009

OK point taken. Reins suitably pulled in!

  anskyber 11:55 17 Dec 2009

Respecting the point which babybell has made I thought it helpful nonetheless to complete the point I raised and report that I have been advised by the helpdesk that there is no search facility in the program.

  cream. 11:59 17 Dec 2009

Logged on to my account on the Virgin website with no problems. Everything running tickety boo with XP SP3.

  keverne 12:10 17 Dec 2009

Installed OK on XP Home SP3

  Labdweller 13:47 17 Dec 2009

on XP. Appears to be working OK.

I got the cancellation E-mail too.

  [email protected] 14:38 17 Dec 2009

running Vista Ultimate 64-bit

  ton 15:21 17 Dec 2009

If you read the Closed Account message, it says closed from December 2010.

And you can use it till then - DEC. 2010.

  Ford Prefect 01 15:51 17 Dec 2009

Still unable to install on Windows 7 Home Premium

  Condom 16:28 17 Dec 2009

Ford Prefect 01
Likewise I have tried every hour but still the same message. I guess we just need to hang around until the FE appears and tells us what to do.

  mark2 17:35 17 Dec 2009

XP SP3 Installed smoothly with no problems.

This thread is now locked and can not be replied to.

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