Norton 2012 - beta test response from Norton

  Forum Editor 18:15 28 Jul 2011
Locked

Those of you who took part in the recent beta test of Norton 2012 might like to give yourselves a big pat on the back. I've been passed the following feedback direct from Norton:-

“A big thanks from Norton from Symantec for all of your feedback and engagement with the testing. We have passed your comments to our product development team and may well come back to you with additional feedback on some of the specific problems you encountered. A couple of you questioned the beta testing methodology, as the forum editor states, we find this relatively unstructured process gives us fantastic feedback as you use the product in the “real world”, encountering real problems and giving us genuine, verbatim feedback which is what we need to continue to improve the products. As soon as we receive the final copies of the software, you’ll get them in the post. Thanks again, Norton UK team”.

We're in the process of passing contact information to the company, so they can send you your free copy of the final software version. I'll be emailing you about this shortly, and will be grateful for a rapid response.

A big thank you goes to all of you from all of us for your hard work and cooperation during the test process - Here's to the next time.....whatever and whenever that might be.

  Forum Editor 23:46 09 Nov 2011

gardener

No, yours was one of the addresses we didn't receive. I emailed you on 27th July asking for your address. Please send it to me as soon as possible, and we'll pass it on to Norton. send to: [email protected]

  carver 06:10 10 Nov 2011

Thanks, received my copy yesterday.

  Legolas 08:52 10 Nov 2011

Thanks I received my copy yesterday, installed and running smoothly

  Forum Editor 00:59 13 Nov 2011

gardener

No problem, I'm glad it arrived.

  Sapins 19:56 19 Nov 2011

Anyone outside the UK received their copy? I hope it's not UK customers only!

  QuizMan 10:02 20 Nov 2011

FE - nothing received by me so far. Do you need any contact/address details?. If it helps, nothing has changed since the previous Norton test.

  Ford Prefect 01 08:40 12 Dec 2011

Nope only those who took part in the Beta test.

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