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Norton 2012 - beta test response from Norton

  Forum Editor 18:15 28 Jul 2011

Those of you who took part in the recent beta test of Norton 2012 might like to give yourselves a big pat on the back. I've been passed the following feedback direct from Norton:-

“A big thanks from Norton from Symantec for all of your feedback and engagement with the testing. We have passed your comments to our product development team and may well come back to you with additional feedback on some of the specific problems you encountered. A couple of you questioned the beta testing methodology, as the forum editor states, we find this relatively unstructured process gives us fantastic feedback as you use the product in the “real world”, encountering real problems and giving us genuine, verbatim feedback which is what we need to continue to improve the products. As soon as we receive the final copies of the software, you’ll get them in the post. Thanks again, Norton UK team”.

We're in the process of passing contact information to the company, so they can send you your free copy of the final software version. I'll be emailing you about this shortly, and will be grateful for a rapid response.

A big thank you goes to all of you from all of us for your hard work and cooperation during the test process - Here's to the next time.....whatever and whenever that might be.

  Sapins 21:18 28 Jul 2011

Thanks FE,

I enjoyed this testing very much and now look forward to the next one,



  rawprawn 10:52 29 Jul 2011

Thank you FE, I am pleased all went well and that Norton got the feedback that they wanted. RP

  Ford Prefect 01 20:06 03 Oct 2011

When do we receive the software?

  rawprawn 11:56 08 Oct 2011

Not me.

  sunnystaines 17:00 10 Oct 2011

perhaps with the lateness they might revert to a 3 licence box.

  Condom 01:09 11 Oct 2011

I think I saw somewhere that the FE had a little slip up and not forwarded our details on but had now done so. Perhaps Norton will send them out wrapped in Xmas paper.

  Forum Editor 17:52 11 Oct 2011

"the FE had a little slip up and not forwarded our details on"

Correct, and he can only apologise, and slink away in abject disgrace. I'll try to get this sorted out as soon as possible.

  sunnystaines 17:21 25 Oct 2011


  Ford Prefect 01 13:45 26 Oct 2011

Still waiting here too!!

  Forum Editor 00:05 28 Oct 2011

I'll investigate, and get back to you.

This thread is now locked and can not be replied to.

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