Windows PC can't read Office for Mac Word files

  popgeoff 16:46 07 Mar 2010

My granddaughter has a Mac laptop for which I bought her Office for Mac. She wants to e mail me stuff for proofreading using her Word application. When I open the attachment on my Windows PC using Word I just get garbage,although if I choose "Open Office" I can read them perfectly. Is there something that she can do to enable me to read and edit in Word? I do like the Mac laptop but this is a bit of a puzzler.
Any ideas please.

  Sea Urchin 17:44 07 Mar 2010

Try right-clicking on the attachment and save it to the desktop - then right-click and Rename. Change the attachment extension to xxxxxxxxx.doc and it should then open in Word. She could of course change the extension before sending it to you, or of course you could always use Open Office.

If you cannot see the extensions they will be hidden - go to Control Panel - Folder Options - View tab - and untick box against Hide extensions for known file types. Click Apply and OK.

  Simsy 18:35 07 Mar 2010

What she is saving the files as... e.g whether they are .doc or .docx or something else that is, perhaps, specific to the Mac version.

OpenOffice is clever, so I wouldn't be suprised if it can open Mac type documents that can't be opened in WinWord.

With apologies if this doesn't help!



  Sea Urchin 20:35 07 Mar 2010

They can certainly be saved as .rtf files - here is a guide to moving files between PC and Mac

click here

  mgmcc 20:45 07 Mar 2010

I have Office 2004 Mac and Office 2003 Windows and the Word files are compatible. As previously suggested, if she's using Office 2008 Mac, it may be saving by default in the Word 2007 .DOCX file format. If so, she should either save in the 2003 .DOC format or you can install the compatibility pack for Office 2007 file formats click here

  popgeoff 10:53 08 Mar 2010

Thanks everybody for your advice. I am sure I will have no further problems.
What a great forum this is !

This thread is now locked and can not be replied to.

Elsewhere on IDG sites

Dell XPS 13 9370 (2018) review

No need to scan sketches into your computer with Moleskine's new smart pen

How to use 3D Touch on iPhone

Comment importer des contacts d’un iPhone à un autre iPhone ?