Why is my Macbook Pro 15" Retina display crashing?

  sheni7 21:56 08 Nov 2015
Locked

I just purchase a MB Pro 15" Retina display a last week and for no reason it has crashed and on restart I have gotten an error report saying that my Mac shut down because of a problem. Here is the crash report I just got now.

Anonymous UUID: 3EAF79D2-BD5C-3C39-5119-3FCC75B93DDA

Sun Nov 8 13:44:02 2015

* Panic Report * panic(cpu 3 caller 0xffffff8004d9ed64): launchd exited (signal 9, exit status 0 CS_KILLED)

uuid info: 0x7fff65ce0000 uuid = <03673b53-b8b7-34d1-adce-f449e78e39cc> 0x105886000 uuid = <13d08717-b23a-38be-85a6-085b051f8322>

Thread 4 crashed

RAX: 0x0000000000000000, RBX: 0x00007fff65d1f5f8, RCX: 0x0000000105886a00, RDX: 0x00000001058cd790 RSP: 0x0000700000116750, RBP: 0x00007000001167d0, RSI: 0x00000000000001b1, RDI: 0x00007fff65d1f5f8 R8: 0x00007fff8f70a119, R9: 0x0000700000116b40, R10: 0x0000000000001200, R11: 0x00000001058c5170 R12: 0x0000000000000000, R13: 0x0000000000000000, R14: 0x0000000000000000, R15: 0x00000001058cb839 RFL: 0x0000000000010246, RIP: 0x00007fff65cfa2e0, CS: 0x000000000000002b, SS: 0x0000000000000023

Thread 0: 0xffffff8025240240 Could not read LR from frame at 0x0000700000080d48

Thread 1: 0xffffff802523fdb0 0x00007fff84059d85 0x0000000000000000

Thread 2: 0xffffff802523f490 0x00007fff840687b4 0x0000000000000000

Thread 3: 0xffffff802a918db0 0x00007fff84064674 0x00007fff84058a3b 0x00007fff840591b8 0x00007fff8405f6bf 0x00007fff84057d0b 0x00007fff84057ab8 0x00007fff83a6c4f2 0x00007fff83a6a375 0x0000000000000000

Thread 4: 0xffffff802ab11b60 0x00007fff65ce4063 0x00007fff8f70a262 0x00000001058c5170 0x00000001058b2c72 0x00007fff840543c3 0x00007fff84064674 0x00007fff84058a3b 0x00007fff840591b8 0x00007fff8405f6bf 0x00007fff84057d0b 0x00007fff84057ab8 0x00007fff83a6c4f2 0x00007fff83a6a375 0x0000000000000000

Thread 5: 0xffffff802962b490

Mac OS version: 15B42 Kernel version: Darwin Kernel Version 15.0.0: Sat Sep 19 15:53:46 PDT 2015; root:xnu-3247.10.11~1/RELEASEX8664 Kernel UUID: AB5FC1B4-12E7-311E-8E6F-9023985D8C1D System model name: MacBookPro10,1 (Mac-C3EC7CD22292981F) Model: MacBookPro10,1, BootROM MBP101.00EE.B0A, 4 processors, Intel Core i7, 2.4 GHz, 16 GB, SMC 2.3f36 Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In Graphics: NVIDIA GeForce GT 650M, NVIDIA GeForce GT 650M, PCIe, 1024 MB Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D5434314753364D465238432D50422020 Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D5434314753364D465238432D50422020 AirPort: spairportwirelesscardtypeairport_extreme (0x14E4, 0xEF), Broadcom BCM43xx 1.0 (7.21.94.29.1a4) Bluetooth: Version 4.4.2f1 16391, 3 services, 27 devices, 1 incoming serial ports Network Service: Wi-Fi, AirPort, en0 Serial ATA Device: Crucial_CT512M550SSD3, 512.11 GB USB Device: USB 2.0 Bus USB Device: Hub USB Device: FaceTime HD Camera (Built-in) USB Device: USB 2.0 Bus USB Device: Hub USB Device: Hub USB Device: Apple Internal Keyboard / Trackpad USB Device: BRCM20702 Hub USB Device: Bluetooth USB Host Controller USB Device: USB 3.0 Bus Thunderbolt Bus: MacBook Pro, Apple Inc., 23.4

Can anyone tell me what the problem is and what I need to do to get it taken care of?

Thank you!!!

Sheni.

  sheni7 23:02 08 Nov 2015

Update my Macbook crashed again and this time I have not been able to restart it. The other times it crashed I was eventually able to restart it and then saw the crash report. I have tried repeatedly to restart it after this last crash and have yet to be able to restart it. If anyone has a clue as to what is going on please tell me.

Thank you!!!

Sheni.

  Macworld 10:35 09 Nov 2015

Was it a new MacBook from Apple, or a refurbished/second hand Mac? If you bought it from Apple you need to take it straight back to them.

Do you know how old the MacBook is and anything of it's history. When you have got it up and running do you know what version of the Operating System (OS X) it was running?

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