Reovery HD disappeared from Disk Utility

  Kiki 07:41 20 May 2019

Hello, I was in the process of selling an iMac, circa 2010, and decided to remove all personal stuff from the iMac. I went a little overboard and deleted pretty much everything. The most ruthless Erase option. Now the Recovery HD is no longer showing on the iMac. I've tried the follows: Restart, Command R to get to the Disk Utilities. When I am in Disk Utilities, there is no Recovery HD option to reinstall etc. The OS System is now OS Basic System.

I have also rebooted with Alt, Command, R.

Help please! How do I get the Recovery HD back? I don't want to have to take it in as I was in the process of selling it, so would like to fix it myself.


  Jollyjohn 11:10 20 May 2019

What happened with Alt - Command - R? This should boot from the internet and should give the option to reinstall the original Mac OS that was supplied with the iMac. Can you remember what that was?

  Jollyjohn 11:12 20 May 2019

Also see here click here

  Kiki 12:07 20 May 2019

JollyJohn, once its downloaded whatever it needs, it opens the screen to either Reinstall Mac OS, Open Disk Utility, Help, and Reinstall from Time Machine. When I click on Reinstall Mac OS, it then does not have the Recovery HD option to reinstall. It only comes up with the OSX Basic System, which when I click on, says "This disk needs to be formatted as Mac OS Extended (Journaled). However, when I do this, then there is still no option for Recovery HD. Which is what I need.

  Kiki 12:28 20 May 2019

JollyJohn, Ok I did Alt Command R and it booted from the internet. It has been sitting for 2 days on the same progress. I am plugged into an ethernet cable, and internet is not too slow here.

  Jollyjohn 15:40 20 May 2019

Alt Command R should connect and take only about an hour to reinstall the OS. Your recovery drive has gone and won't reappear which is why we need to reinstall the original OS from the internet. I would restart the process.

  Kiki 15:50 20 May 2019

Thanks JollyJohn. I tried to restart the recovery process again earlier, and the same thing happened. It started the 'download' and had some progress. But then stopped in the same place it did 2 days ago. Went no further. Am very confused.

  Jollyjohn 11:26 21 May 2019

Having done a bit of research - click here I think your iMac may be too old for Internet recovery. What was the original OS installed?

  Daniel89 08:25 15 Jun 2019

1 Switch off the Mac system and turn it on again. 2 Without delay, press the Option key to launch Mac's startup drive menu vivavideo. 3 Once startup drive menu is loaded you may locate the Recovery HD alongside your startup disk. ... 4 Restart macOS since Recovery HD isn't found.

What is Markdown?

Markdown lets you add more formatting to your post. Simply type in your post and it will display as written.

If you wish to add bold or italic characters, add a hyperlink to another website, a heading or a horizontal line, simply use the relevent icons above the text input field.

A preview of your post will appear in the grey box below. If you make a change and you're not happy, simply press the back arrow icon to undo.

Post a Reply


Elsewhere on IDG sites

How to watch the Huawei Mate 30 launch live: Munich, September 19

Pantone has invented 294 new colours

iOS 13 release date, time & new features

Google Pixel 4 : date de sortie, prix et autres rumeurs