ProWritingAid for Mac - ongoing issues

  jimithyh 16:24 20 Feb 2017
Locked

I am editing large documents (manuscripts of upto 70,000 words a-piece) using the desktop version of ProWritingAid pro on a MacBook Pro, with Sierra operating system. The documents are in docx format from Office 365 (purchased Nov. 2016)

I am experiencing massive problems with this piece of software, including slow-down, data errors, and poor functionality.

Having contacted ProWritingAid support, they request a sample file for investigative purposes. I am reluctant to do this, for obvious concerns over intellectual property. PWA state they have not received any other complaints about their software.

Is it possible the documents have become infected? Is there a way of checking them?

Any help with this perplexing issue would be greatly appreciated.

  mgmcc 17:24 20 Feb 2017

If the documents have been provided to you from different sources, it is most unlikely that they have been "infected". Do they open normally without any adverse behaviour when opened only in Microsoft Word?

If you suspect the MacBook may have been infected by malware, download and run MalwareBytes

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