The next, boring, step would be to reinstall Outlook, I'm afraid.
Let us know if that helps. I have password problems with Outlook 2011 that means I have to add password nearly every time I want to get new email. Looking forward to a proper fix from MS in Microsoft Office for Mac 2015.
Performed re-installation as well. It just ignores old identity as if the emails are not at all there. I checked the size of identity database after looking up officeformachelp.com and its quite big approx 9 gigs. but inside outlook, I only have new emails received since 1st Dec 2014.
I will try rebuilding identity after moving data to a new identity method as mentioned in click here
Yes kevin, the emails are present as I can open those olk14 message files using Apple textedit and view messages but they are unreadable and have a lot of unknown characters between messages also it does not have complete emails. what can be done to retrieve messages?
Simon, it seems outlook is getting problematic for everyone nowadays.
In your case it appears outlook database might be corrupt. It might not be feasible to recover emails without a third party utility. I looked online and found a few like olk14 message recovery and outlook mac database recovery that are capable of recovering data directly from outlook database. Apart from these I wasn't able to find anything of help.
I guess I have to go with the paid recovery as there is no manual recovery method working till now. I tried olk14 message recovery trial and it was able to display my emails and also recovered 10 of them from each folder. Will get it and report back.