Links within email not working

  RolandJJ 15:44 03 Aug 2018
Locked

Whenever I click on a link within an email a new web page opens with the title search.searchassist.com. For example I have been sent a link as we are in the process of buying a new kitchen but cannot get the link to work. How can I stop it automatically defaulting to the search.searchassist.com

  mgmcc 09:12 05 Aug 2018

Could be due to malware. Download the free version of Malwarebytes and run it to see if it finds anything and sorts it.

  bremner 12:31 05 Aug 2018

SearchAssistant is malware it is often difficult too remove. Malwarebytes is a good start but you may want to google the various methods available if MB does not succeed

  oftmarshall678 15:35 13 Aug 2018

I suggest Malwarebytes too.

  Maria Kaylene 18:08 13 Aug 2018

Try copying the link and open a new tab on the browser, then paste the link on the search bar. Sometimes URL redirects to other links when you open it. So, try pasting it to a new tab and see if it works on you.

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